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IT Infrastructure Services
- On-site Service & Mobile Support - TTI’s engineers, technicians and consultants are certified in many platforms including, but not limited to hardware, software and network support and carry multiple certifications from IBM, Hewlett Packard, Dell, Apple, Microsoft, and Cisco. TTI support is not limited to your office, in the 24x7 work environment of today with ever present Blackberries and iPhones “Always On”, TTI has developed comprehensive remote support. With over 23 years of service, just as your business has had to evolve, so has TTI’s.
- Staffing and Consulting Support – Hiring TTI staff can be a cost effective means to stay within your budget while still accomplishing your goals. Bumps in the road such as office moves, and anomalies in application rollouts regularly exhaust internal resources. TTI repeatedly has smoothed those bumps in the road and allow your IT Staff to focus on mission critical operations. TTI experts draw on decades of experience to get your jobs done.
- Service Desk Support and Management – TTI provides quality service desks/helpdesk personnel, or can totally revamp your service desk support. Comprehensive service desks have proven to be the quickest means to get employees working again, however too often there’s not a thorough understanding of the business or the environment to be effective. TTI draws on best practices from multiple industries to give you the best service possible.
- Network Management Services –TTI can provide network managers to off-load routine system administration or provide an IT audit of your entire network infrastructure, policy and procedures to ensure the backbone of your business is safe and secure.
- Network Architecture and Engineering Support - Contact TTI to provide an overview of your mission critical systems before you upgrade and spend capital unnecessarily. Scalability is essential in any architecture today and IT departments continually battle to stay ahead business requirements of ever increasing data storage and backup capacity, as well as the enormous variety of email issues: increasing volume, spam, Blackberry and iPhone support, and projections to stay ahead of the bandwidth requirements for internal applications and video intensive external applications. Check out the latest in spyware and malware detection. Before your network is crawling, contact Turner Techtronics.
- ITIL Consulting Services – The best practices of IT Infrastructure Library (ITIL) methodology is now on the 3rd iteration and increasingly the status quo amongst many organizations. Implementation of the entire methodology can be an overwhelming undertaking for any organization. Let TTI help you decide on a road map for what makes the most sense for you.
- Asset Management Services – Full cycle asset management services, the so called birth to death of equipment and the decisions of what to buy from a business analysis perspective can be valuable to all companies when done correctly. Turner Techtronics has seen the difficulties many organizations face with cumbersome inventory techniques of both hardware and software; allow us to suggest what makes the most sense for you. TTI can provide staff for a piece of the process such as imaging and installation, or provide an end to end solution for you.
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